Plop: Health Tracking & Analytics - Privacy Policy
Privacy Policy
Plop (“we,” “us,” or “our”) operates the Plop mobile health tracking application (the “Service” or “App”).
This privacy policy explains how we handle your data, what choices you have, and how your privacy is protected. Please read it carefully. By downloading and using Plop, you agree to this policy. If you don’t agree, don’t use the app.
For important medical disclaimers about what Plop is and isn’t, please read our Disclaimer before using the app.
Core Privacy Principle: Local-First Data
Plop operates on a local-first architecture. This means:
- Your health data lives on your device by default and is never automatically sent anywhere.
- The app works fully offline without internet or cloud connectivity.
- No data is transmitted to our servers unless you explicitly enable cloud sync.
- You always have full control over your data and can export or delete it anytime.
This design puts you in control of your sensitive health information.
Subscription & Billing
Plop offers a free tier with core features and an optional Premium subscription for advanced analytics.
All payments are handled by Apple App Store or Google Play. We don’t process payments directly, so any billing questions should go to Apple or Google. Auto-renewal terms:
- Your subscription auto-renews unless canceled 24 hours before renewal.
- You can manage or cancel your subscription through the App Store, Google Play, or your device settings.
- Deleting the app does not cancel your subscription. You can cancel anytime, even after deleting the app.
- Pricing may vary by region and currency.
What Data We Collect
Health Data You Log
Plop stores the health information you choose to log:
- Stool patterns (using Bristol Scale classification)
- Symptoms and notes you record
- Tags and factors (diet, stress, sleep, exercise, medication, etc.)
- Dates and times of entries
- Any photos or notes you attach
This data is stored on your device by default. It is never automatically sent to our servers.
Cloud Sync Data (Optional)
If you enable cloud backup:
- Your logged health data is encrypted and sent to our servers for backup and sync across your devices.
- You can disable cloud sync anytime, and new data will no longer sync.
- You can delete all synced cloud data anytime through the app settings.
Usage Analytics (Aggregated)
We collect anonymous, aggregated usage data to improve the app:
- Which features are used most often
- How long users typically interact with certain features
- General app performance metrics
- Crash and error logs (to fix bugs)
This data is aggregated and never linked to your personal identity. It helps us understand what works and what to improve.
HealthKit Integration (iOS Only)
If you connect Plop to Apple HealthKit, we may read data from HealthKit to enrich your analysis (sleep, exercise, heart rate, etc.). This data sync happens through Apple's secure channel and we only read data you explicitly permit.
How We Use Your Data
Your Health Data (On-Device)
Your logged health data is yours alone. We use it to:
- Provide pattern analysis and insights visible only in your app
- Generate monthly reports and trend summaries for you to review or share
- Never anything else without your explicit permission
Health Data (If Cloud Sync Enabled)
If you enable cloud sync:
- We store your encrypted health data on secure servers
- We use it to sync across your devices and for backup purposes
- We do not use your health data for marketing, research, or any other purpose without your explicit written consent
- We do not sell your health data
Aggregated Analytics
We use anonymous, aggregated analytics to:
- Understand which features users find valuable
- Fix bugs and improve performance
- Make decisions about future development
- Understand general usage patterns (never linked to you personally)
Account & Support
If you contact support or create an account:
- We keep your contact information to respond to you
- We may use support interactions to improve our help documentation
- We won't use your information for marketing without permission
Data Storage & Security
On-Device Storage
Your default data location is your device. Your phone or tablet stores your health data locally using encrypted storage. This data never leaves your device unless you enable cloud sync.
Cloud Storage (If Enabled)
If you enable cloud sync:
- Your data is encrypted before transmission to our servers
- We store encrypted data in secure cloud infrastructure
- Servers may be located in the United States or other regions
- You can delete all cloud data anytime through the app
- You can disable cloud sync and prevent further uploads anytime
Security Measures
We use industry-standard security practices including:
- End-to-end encryption for cloud transmission and storage
- Secure authentication for account access
- Regular security audits and updates
- No sharing of your data with unaffiliated third parties
However, no security system is 100% perfect. We cannot guarantee absolute security, but we take your privacy seriously and use best practices to protect your data.
When We Share Your Data
You Choose to Share
Plop lets you export your data and share reports with healthcare providers or whoever you choose. Any sharing beyond the app is your decision.
Third-Party Services
If you enable cloud sync or HealthKit integration, your data flows through:
- Apple HealthKit (if enabled) - governed by Apple's privacy policy
- Our cloud infrastructure provider - used only to store and sync your data
These third parties access your data only to provide the specific service. They are contractually prohibited from using it for any other purpose.
Legal Requirements
We may disclose data if required by law (warrant, subpoena, legal process). We will notify you of such requests unless legally prohibited. This would only happen in circumstances where:
- We're required to comply with a legal obligation
- We need to protect the safety of our users or the public
- We need to prevent fraud or investigate illegal activity
We will never voluntarily share your health data with marketing companies, data brokers, or any third party for commercial purposes.
Your Rights
GDPR (EU/UK Users)
If you're in the EU or UK, you have rights under the General Data Protection Regulation:
- Right to access your data
- Right to correct inaccurate data
- Right to delete your data (right to be forgotten)
- Right to restrict processing
- Right to data portability
- Right to object to processing
- Right to lodge a complaint with your data protection authority
California (CCPA)
If you're in California, you have similar rights to access, delete, and port your data. Contact us to exercise these rights.
All Users
Regardless of location, you can:
- Access all your data anytime in the app
- Export your complete health history
- Delete your account and all associated data
- Disable cloud sync and delete cloud backups
- Withdraw consent at any time (though we can't retroactively delete data already processed)
Third-Party Links
Plop may include links to external websites and services we don't operate. We're not responsible for their privacy policies or content. Review their privacy policies before sharing your information with them.
Children's Privacy
Plop is not intended for anyone under 18. We don't knowingly collect data from minors. If we become aware that a minor has used the app and provided personal information, we'll promptly delete that information. If you're a parent or guardian with concerns, contact us immediately.
Updates to This Policy
We may update this privacy policy anytime. We'll post changes here with an updated date. Continued use of Plop means you accept the current policy. We encourage you to review this page periodically for changes.
International Data Transfers
If you're outside the United States and use Plop with cloud sync enabled, your data may be transferred to and stored in the United States or other countries. By using Plop, you consent to this transfer. We apply the same security and privacy protections regardless of data location.
Data Retention
We retain your data as long as you use the app. If you delete your account:
- All local data is deleted from your device
- All cloud backup data is deleted within 30 days
- Aggregated, anonymized analytics may be retained (cannot identify you)
You can request permanent deletion of your account and all associated data anytime by contacting support.
Contact Us
Questions about this privacy policy or your data? Contact us:
- Email: support@plopdiary.com
We aim to respond to privacy inquiries within 30 days.